Contact Betting Sites Not On Gamstop

Got a question about something you've read on arenastudio.co.uk, spotted an error in one of our reviews, or want to suggest a non GamStop bookie for us to look at? This page explains how to reach us and what kind of queries we're best placed to help with.

What We Can Help With

Betting Sites Not On Gamstop is an independent research and comparison site covering betting sites not on GamStop. We don't take bets, hold your funds or manage betting accounts, so there's a limit to what we can sort out directly. That said, we're happy to hear from readers on things like:

Corrections or updates to any of our brand write-ups or comparison tables
Questions about how we rate and rank the operators featured on the site
Feedback on our content, site experience or coverage gaps
General queries about how non GamStop betting sites work in principle

What We Can't Help With

Because we're a comparison and review site rather than a bookmaker, we can't step in on account-specific matters. If your query involves any of the following, it needs to go to the operator itself rather than to us:

Deposits, withdrawals or account balances
Verification, ID checks or account restrictions
Disputed bets, voided markets or settled prices
Bonus terms, wagering requirements or claimed promotions

Each operator listed on our site has its own customer support channel — usually live chat or email — and its own terms and conditions covering these issues. Checking the site directly is almost always the quickest route to a resolution.

Thinking About Your Betting Habits?

If you're getting in touch because you're worried about your own gambling, or a friend or family member's, that's a conversation worth having separately from general site feedback. We've put together a dedicated page on responsible gambling with practical information on staying in control, regardless of which betting sites you use. It's worth a read whether you've self-excluded through GamStop before or not.

Before You Reach Out

A few common questions are already answered elsewhere on the site, so it's worth checking these first:

For background on the site itself, who we are and how we approach this niche, see our About Us page
If you're weighing up casino options alongside sports betting, our Non Gamstop Casinos UK 2026 guide covers the top-rated sites we've reviewed
For the legal detail behind our reviews, disclaimers and how we use the site, our Terms and Conditions page lays this out in full

A Note on Our Independence

Betting Sites Not On Gamstop may earn a commission when readers click through to an operator and sign up — this is how we keep the site running. Commercial relationships never decide our rankings or ratings; every brand is assessed against the same criteria regardless of any partnership in place. If you spot anything that reads as inconsistent with that, we'd genuinely like to know — it helps us keep the site accurate.

Getting a Reply

We read every message that comes through, though as a small independent team we can't always guarantee an instant turnaround, particularly for detailed research requests. General feedback and corrections tend to get the quickest response. If your question is urgent and account-related, contacting the betting site directly will always be faster than waiting on us.

Remember that betting sites not on GamStop, like all forms of gambling, are intended for adults aged 18 and over. If in doubt about whether betting is right for you at this time, our Responsible Gambling page is a good place to start.